Robust Conversational System Design
نویسنده
چکیده
Robustness of conversational systems is a multifaceted issue that involves factors such as the quality and robustness of the ASR module, but also the capabilities of the dialog manager and the interaction design. The techniques for output rendering also play a major role. Furthermore, “design“ per se has at least two different meanings, viz. the resulting system, but also the process that was used to produce that system. For the eventual system to be robust it is essential that the design process be user centered.
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